Types of Customer Support
Direct
If you are staying in Hanoi, you can get to our office near the Old Quarter. Halong Bay Tour staff will answer all the questions.
Add: 73 Ly Nam De Str., Hoan Kiem Dist., Hanoi – (+84 43) 747 8565
Email: dosm@halongphoenixcruiser.com
Hotline: (+84) 983 358 525
Skype: thanhhung_hp86
Situations needed to support
Information about tour?
Contact to Sales Team.
Halong Bay Tour Sales Team will answer all your questions about tourist attraction, transport services, hotels, tours program and all information that you want to know.
Tel: (+84) 43 747 4566 / 3747 4558
Email: nguyetdm@southpacifictravel.com.vn or hanmai@southpacifictravel.com.vn
Skype: mnguyet_southpacific or hantuyetmai
Solving problems on tour?
Contact to Tour Operation Team.
During the tour, if any problem happens, normally our professional tour guide will solve them. In case you want to speak directly to Tour Operation Team, please contact:
Tel: (+84) 983 358 525
Email: dosm@halongphoenixcruiser.com
Skype: thanhhung_hp86
Leaving comment, feedback, complains about our service?
Contact to Sales Director.
Mr. Thanh Hung
Tel: (+84 43) 7478 565
Cell phone: (+84) 983 358 525
Email: thanhhung@southpacifictravel.com.vn
